Terms of use
By creating a hero you agree to these terms. They are short, and they mostly say: play fair, and remember this is a beta.
Who runs the game
Torchdelve is run by Jonaz Thern, sole trader, Sweden, organisation number 781229-2733, info@thern.io. The game is free to play.
It is a beta
- The game changes often. Balance, drop rates, rewards and features can change at any time, also for items and progress you already have.
- Bugs happen. Please report them with the Bugs & Feedback button.
- In rare cases progress may be lost or reset, for example after a serious bug or a big rebalance. We try hard to avoid it but cannot promise it never happens.
- The game is provided as it is, without guarantees that it is always available or free of errors.
Your account
- You must be at least 13 years old.
- One hero per person. Keep your password to yourself; you are responsible for what happens on your account.
- Your account needs a verified e-mail address.
- You can delete your hero at any time under Account.
Play fair
You may not:
- use bots, scripts, or anything that plays for you or sends requests faster than a person could;
- exploit bugs on purpose instead of reporting them;
- run several accounts to boost yourself on the leaderboard;
- pick a hero name that is offensive, hateful, sexual, or pretends to be someone else;
- attack, overload or try to break into the game or other players' accounts;
- send abusive or spam reports through Bugs & Feedback.
What happens if you break the rules
Depending on how serious it is, we may reset gains made by cheating, rename your hero, pause your account for a while, ban it, or delete it. When we pause or ban an account, you see the reason when you try to log in. If you think we got it wrong, write to info@thern.io.
Items and progress
Gold, items and everything else in the game have no real-world value, cannot be sold for money, and belong to the game. You get a right to use them while you play. Gear, gold, levels and anything else that makes a hero stronger are never sold.
Supporting the game and purchases
You can support Torchdelve by buying a supporter pack, a monthly patronage, looks (cosmetics) or hourglasses. What you get is described in the game before you buy. Looks only change how your hero looks; an hourglass only shortens the wait in a raid and never changes its outcome.
The purchase is made from Lemon Squeezy, who sells it as reseller (merchant of record): they take the payment, charge the right VAT and send the receipt. Their terms apply to the payment itself.
Right of withdrawal: what you buy is digital content delivered right away. Before paying you agree to get it at once and confirm that the 14-day right of withdrawal then ends (Distansavtalslagen 2 ch. 11 §). If something you bought does not arrive or does not work, write to info@thern.io and we will fix it or refund you.
Patronage renews every month until you cancel it, which you can do at any time from the receipt e-mail. You keep the patron benefits until the end of the month you paid for, and the monthly looks you already got are yours to keep.
What you bought is tied to your hero. If the game closes, or your hero is banned for breaking the rules, purchases are not refunded, except where the law says otherwise. If we close the game, we stop selling well before and give notice in the game.
Your personal data
How we handle your data is described in the privacy policy.
Changes and ending the game
We may change these terms. If a change matters, we say so in the game, and playing on means you accept it. We may also close the game; if so, we give notice in the game first when we can.
Law
Swedish law applies. Nothing in these terms limits your rights as a consumer under the law.